Academic Publications
Bradford B, Kyprianides A, Andrews W, Aston E, Clayton E, O’Neill M, and Wells H. (2025). ‘To whom am I speaking?’; Public responses to crime reporting via live chat with human versus AI police operators. Policing and Society. DOI: 10.1080/10439463.2025.2453437
Wells, H., Andrews, W., Clayton, E., Bradford, B., Aston, E., O’Neill, M. 2024. “Free Text Is Essentially the Enemy of What We’re Trying to Achieve”: The Framing of a National Vision for Delivering Digital Police Contact. European Journal of Policing Studies. DOI: 0.5553/EJPS.000017
Aston, E., Wells, H., Bradford, B. & O’Neill, M. (2022) ‘Technology and Police Legitimacy’, in Verhage, A., Easton, M. & De Kimpe, S. (eds.) Policing and Technology in Smart Societies, Palgrave-MacMillan, Cham, Switzerland. pp69-85. DOI: 10.1007/978-3-030-83685-6_4.
Bradford, B., Aston, E., O’Neill, M. & Wells, H. (2022) ‘Virtual Policing’, Trust and Legitimacy, in Terpstra, J., Salet, R., Fyfe, N. R. (eds) The Abstract Police. Critical Reflections on contemporary change in police organizations, Eleven International Publishing, The Hague, Netherlands. pp213-238.
Wells, H., Aston, E.V., Bradford, B., O’Neill, M., Clayton, E. & Andrews, W. (2022) ‘Channel shift’: Technologically mediated policing and procedural justice, International Journal of Police Science & Management,
DOI: 10.1177/14613557221132962
Briefing Papers
Wells, H., Andrews W., Clayton E., Aston E., O’Neill M., Bradford B. (2024). What is the strategic vision for delivering digital police contact? INTERACT Briefing 1
Bradford, B., Kyprianides A., Andrews A., Aston E., Clayton E., O’Neill M., … Wells H. (2024). What do the public expect from online crime reporting? INTERACT Briefing 2
Aston E., Clayton E., Andrews W., O’Neill M., Wells H., Bradford B. (2024). Public perspectives on digital police contact: visibility, accessibility and engagement. INTERACT Briefing 3
Clayton E., O’Neill M., Andrews W., Wells H., Aston E, Bradford B. (2024). Awareness, choice and explanation in police contact: exploring the needs of autistic individuals. INTERACT Briefing 4
Skinner R., Clayton E., O’Neill M., Andrews W., Wells H., Aston E., … Bradford B. (2024). Deaf British Sign Language Users’ Experiences of Technology and Policing. INTERACT Briefing 5
O’Neill M., Clayton E., Andrews W., Aston E., Wells H., Bradford B. (2025). Body-worn Video and interactions with the public: who does it benefit and how is it used? INTERACT Briefing 6
Aston, E., Wells, H., Clayton, E., Bradford, B., O’Neill, M., Andrews, W. (2025). INTERACT Project Findings: Summary. INTERACT Briefing 7
